Healthcare Waiting Room & Office Furniture Case Study: Samuel U. Rodgers New Building
Client: Samuel U. Rodgers Health Center
Location: Kansas City, MO
Project type: New building / expansion furnishing
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Project Summary
(quick version)
In healthcare environments, furniture has to do more than look good. It has to handle daily traffic, be easy to clean, support families, and still feel welcoming—because waiting rooms set the tone before a patient ever sees a provider.
For this new building project, we helped furnish multiple zones, including waiting room lobbies, soft seating for adults and children, outdoor seating, plus the operational side of the building: private offices, task chairs, and workstations.
Samuel U. Rodgers’ new building needed furniture that could support both sides of the operation:
- patient-facing spaces that feel comfortable and welcoming
- staff work areas that are functional, ergonomic, and built for daily use
We guided selections across multiple areas so the facility felt cohesive, durable, and ready for real traffic from day one.
Fast Facts
- Industry: Healthcare (community clinic / outpatient care environment)
- Space type: Healthcare facility with patient waiting areas + administrative offices
- Location: Kansas City, MO
- Spaces included: Waiting room lobbies, adult soft seating, children’s soft seating, outdoor seating, private offices, task seating, workstations
- Scope: Furniture selection and coordination across multiple zones (patient + staff areas)
- Timeline: 1 year
- Budget approach: Good / Better / Best options based on durability + cleanability needs
The Challenge
Healthcare spaces have unique requirements:
Our Approach
1) Design for the patient experience (comfort + durability)
For waiting rooms and lobbies, we prioritized:
- comfortable soft seating that still holds up
- layouts that support families and varying group sizes
- materials selected for cleanability and longevity
2) Include children’s seating intentionally
Kids’ areas can’t be an afterthought. We selected child-friendly seating that was:
- durable and stable
- easy to clean
- appropriate scale for children
- consistent with the overall look of the space
3) Extend the experience outdoors
Outdoor seating was selected to handle the realities of use and environment while still feeling welcoming and consistent with the facility.
4) Support staff with ergonomic, practical workspaces
For private offices, task chairs, and workstations, the focus was:
- dependable ergonomic seating
- durable work surfaces
- a functional setup that supports day-to-day operations
The Solution
A cohesive furniture plan that furnished both the public-facing and staff-facing areas of the new building, including:
- waiting room and lobby soft seating (adult + children’s)
- outdoor seating
- private office furnishings
- task chairs and workstations
The result was a facility that feels welcoming for patients and functional for staff—without sacrificing durability.
Results
(what this approach unlocked)
Client Quote
Real results
Photos
FAQs (healthcare-specific)
Durability, clean-ability, and comfort. It needs to feel welcoming while standing up to heavy daily traffic.
We choose child-appropriate scale and durability, and we plan the layout so families have a usable space—not just a “kid chair in the corner.”
Yes. We regularly support full facilities—waiting areas, offices, workstations, conference/training spaces, and more.
Yes. In healthcare, tiers are especially helpful because materials and durability can vary a lot by budget.
Yes—delivery and installation coordination is available across the KC metro.
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Tell us what areas you’re furnishing, your timeline, and what matters most (durability, cleanability, budget, speed). We’ll recommend options that fit your space and your reality.
